ISO 27001- Information security management systems & ISO 20000 – IT Service Management
Elevate Your IT Services and Information Security with ISO 20000 and ISO 27001 Certification in Saudi Arabia
At INFOMATICS Consultancy, we specialize in helping organizations in Saudi Arabia achieve ISO 20000 and ISO 27001 certifications. These international standards for IT service management and information security management respectively, are designed to enhance service quality and protect valuable information assets. Achieving these certifications ensures your organization delivers exceptional IT services while maintaining robust information security.
What is ISO 20000?
ISO 20000 is the international standard for IT service management (ITSM). It focuses on delivering high-quality IT services that meet customer and business needs. By implementing ISO 20000, organizations can streamline their IT processes, improve service delivery, and increase customer satisfaction.
What is ISO 27001?
ISO 27001 is the international standard for information security management systems (ISMS). It provides a systematic approach to managing sensitive company information, ensuring data confidentiality, integrity, and availability. Implementing ISO 27001 helps organizations protect their information assets from threats and vulnerabilities.
Who Needs ISO 20000 and ISO 27001?
ISO 20000 and ISO 27001 are applicable to any organization, regardless of size or industry, looking to enhance their IT service management and information security practices. INFOMATICS Consultancy offers expert guidance to help you achieve these certifications, ensuring your organization meets the highest standards of IT service quality and information security.
Key Components of ISO 20000 ISO 20000 is based on the Plan-Do-Check-Act (PDCA) cycle. Its key components include: • Service Management System (SMS): Establishing and managing the IT service management framework.
• Service Delivery: Ensuring effective and efficient service delivery.
• Relationship Processes: Managing relationships with customers and suppliers.
• Resolution Processes: Managing incidents and service requests.
• Control Processes: Monitoring and measuring service performance.
Key Components of ISO 27001 ISO 27001 also follows the Plan-Do-Check-Act (PDCA) cycle. Its key components include:
• Information Security Policy: Establishing a policy for managing information security.
• Risk Assessment: Identifying and assessing information security risks.
• Risk Treatment: Implementing measures to mitigate identified risks.
• Performance Evaluation: Monitoring and measuring information security performance.
• Improvement: Continually improving the information security management system.
At INFOMATICS Consultancy, we are committed to helping organizations in Saudi Arabia achieve ISO 20000 and ISO 27001 certifications. Our experienced consultants provide comprehensive support throughout the certification process, ensuring your organization meets all IT service management and information security requirements, enhancing service quality, and protecting your information assets.